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Free Shipping & Other Great Delivery Options

Shipping Rates Shipping Policies Holidays Processing Times Transit Times Additional Information

24-HOUR SHIPPING

We understand how important it is for you to get your items quickly, so we make every effort to ship your order within 24 hours and in many cases on the same day that you order it. Due to carrier pick up schedules, orders placed after 11am PT on Saturday, or any time on Sunday, will ship on Monday or the following business day if the Monday falls on a holiday.

Exceptions: We are unable to adhere to our 24-hour shipping policy for any of the following reasons which are beyond our control:
  • Incorrect billing or shipping address
  • Payment delay or issue
  • Delays due to severe weather conditions
  • Delays attributed directly to the carrier
  • Extremely high order volume due to a current sale



FREE ECONOMY SHIPPING IN THE USA ON ORDERS $10 AND OVER!
Artbeads.com is your online source for exceptional beads and jewelry making supplies at low prices. As part of our effort to help you save money, Artbeads.com offers FREE shipping in the U.S. on all orders $10 and over*. Simply choose "USA Economy Shipping" at checkout to take advantage of these savings!

*Amount is calculated after all discounts and coupons have been applied. Orders under $10 will be charged a $2.99 shipping fee

FREE RETURNS
Don't love it? Return it fast and easy, with our free return label. Get the details here.



$2.99 SHIPPING TO CANADA
We don't want our neighbors to the north to miss out on the savings! Artbeads.com offers $2.99 shipping to Canada with no minimum order. Simply select "Canada $2.99 First Class Mail" at checkout to take advantage of this fantastic offer! Please note that duties, taxes and other import related fees may apply. See below for more details.



GREAT INTERNATIONAL SHIPPING RATES
In addition to our fantastic shipping offers for the United States and Canada, we offer some of the lowest international rates available, including flat rate priority shipping! Please note that duties, taxes and other import related fees may apply. See below for more details.



SHIPPING RATE TABLE
Listed below are your options for shipping methods, estimated delivery times and costs:


U.S. Shipping Rates
Shipping Method Estimated
Delivery Time
Cost Notes
Economy Mail 2-8 business days FREE ($2.99 for orders under $10) This shipping method is not trackable and delivery times are not guaranteed.
Priority Mail w/ Delivery Conf. 1-5 business days $5.60 USPS does not guarantee delivery times.
Express Mail 1-3 business days $19.99 (Sig. Req'd) USPS does not guarantee delivery times.
FedEx 3-Day Express Saver 3 business days $13.99 (Sig. Req'd) There is NO Saturday or Sunday delivery.
FedEx 2-Day 2 business days $16.99 (Sig. Req'd) There is NO Saturday or Sunday delivery.
FedEx Standard Overnight 1 business day, typically by 4:30pm $24.99 (Sig. Req'd) There is NO Saturday or Sunday delivery
FedEx Priority Overnight 1 business day, typically by noon $29.99 (Sig. Req'd) There is NO Saturday or Sunday delivery
Canadian Shipping Rates
Shipping Method Estimated
Delivery Time
Cost Notes
Canada First Class Mail 1-3 weeks $2.99 This shipping method is not trackable and delivery times are not guaranteed.
Canada Priority Mail 5-14 business days $18.99 This method is not trackable and delivery times are not guaranteed
Canada Intl. Priority FedEx 2-4 business days $29.99 (Sig. Req'd)
International Shipping Rates
Shipping Method Estimated
Delivery Time
Cost Notes
International Priority Mail 1-3 weeks (depending on the destination and customs) $21.99 This shipping method is not trackable. See important message below.
International Priority FedEx 2-4 business days $36.99 (Sig. Req'd) Not available for all countries. See Important message below.

IMPORTANT International orders weighing over 5 kilograms (11 pounds) will be charged the actual shipping charges. Customer will be contacted for approval of shipping charges prior to shipment
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Shipping Policies
At Artbeads.com, we make every effort to process (pack and ship) your order within 24-hours, while making sure that your order is both accurate and carefully packaged.

You will be able to choose your shipping method at the time of checkout. All shipping charges are final with the exception of international orders over 5kg (11 lbs). For all other cases, you will never have to pay more for shipping than what you see when checking out.

Please Note: We do not ship C.O.D. For larger orders, we often attach insurance or request delivery confirmations, which is paid for by Artbeads.com.

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Holidays

Artbeads.com is proud to celebrate the following holidays:

Easter
Memorial Day
Independence Day
Thanksgiving
Christmas Day
New Years Day

We will be closed and will not process or ship any orders on those days.

In addition to the Holidays above, the Post Office is closed for these Holidays:

Martin Luther King Jr.'s Birthday
Presidents' Day
Labor Day
Columbus Day
Veteran's Day

While we will be open on these holidays and processing orders, unfortunately, due to all carriers (U.S. Mail, FedEx, etc.) being closed on these days, we will not be able to ship out any orders.

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Processing Times

All FedEx Air and U.S. Express Mail orders received before 11AM PT are processed the same business day (Monday through Saturday, excluding holidays). FedEx Air and U.S. Express Mail orders received after 11AM PT will be processed within one business day. All other orders, including U.S. Priority Mail and Economy Mail, are processed either the same or one business day after receipt. Please note U.S. Express Mail & FedEx orders are not shipped on Sundays.

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Transit Times

We are located in Gig Harbor, Washington (USA), which means that some orders mailed to the East Coast, or outside of this country, may not arrive as quickly as orders mailed to destinations that are closer to us. Please note that occasionally, orders may take longer to process than stated due to large order volumes associated with holidays, special promotions, or delays associated with the carrier. International orders pass through customs, which may add additional delays. For more information on possible service interruptions with shipments sent via USPS please click here. For shipments sent via FedEx please visit: http://www.fedex.com/us/servicealerts/.

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Additional Information

Important: FedEx will not deliver to a P.O. Box.

FedEx Saturday pickup: Orders placed any time up to 11am PT on Saturday will ship Saturday unless the Saturday falls on a holiday.

Changes to delivery addresses: If we are asked to make a change to a delivery address once a shipment left our facility, we will contact the courier to try and have them reroute the shipment. This may result in additional fees that you will be responsible for. Note that changes to delivery addresses are not possible for shipments sent via USPS.

Refusal of Package: If you refuse or do not claim a package shipped via FedEx you will be responsible for the original delivery charges and be charged the fee to ship the package back to us as well as any duties charged to us.

Deliveries to Hotels
When requesting delivering to a hotel, if the front desk refuses the package for any reason you will be responsible for the original delivery charges as well as any charges required to reship the package.

Economy Mail: Artbeads reserves the right to ship either directly with USPS for domestic economy mail or to use alternative contracted third party carrier(s) to ship with instead.

Delays beyond our control: Delays in delivery due to "Acts of Nature" or mechanical issues will not be reimbursed.

APO/FPO Addresses: Note that only our USA Economy Shipping and USA Priority Mail methods are available for APO/FPO shipments. Neither USA Express Mail or Federal Express are currently available.

Customs Charges/Import Duties: For international orders, any duties, taxes or other import fees assessed by customs will be the responsibility of the recipient.

Signature Waivers: Customers choosing to waive required signatures for Federal Express and express deliveries assume all responsibility for their orders once they leave our facilities.

Special Instruction: Please do not ask us to have the USPS leave packages "on the back porch," etc., as the USPS does not accept special requests.

FedEx Tracking: If you have elected to ship via FedEx and would like to track your order, please go to the FedEx website and enter your tracking number to check the shipping status.

Lost Packages: On rare occasions, due to no fault on our part, a package sent via the USPS may not arrive at its destination. In such an instance, we will reship your order after a reasonable time has elapsed, but will require that you sign and return a letter confirming that your package indeed was never received. This is required so that we can be reimbursed by our insurance company. If we do not receive this signed form back from you, we reserve the right to charge you for the replacement shipment.

Note: Fraudulently reporting that an order was lost or any other scheme intended to obtain money or property under fraudulent pretenses is a federal crime that will be reported to the United States Postal Inspection Service and to your nearest law enforcement agency.

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Contact Us

Any other problems, concerns, or questions can be directed to any of our Customer Service Representatives. They can be reached every weekday (except for major holidays) from 7:30AM PT to 5:15PM PT.
Email: support@artbeads.com

Artbeads.com
11901 137th Ave. Ct. KPN
Gig Harbor, Washington 98329
USA

Phone: 253.857.3433
Fax: 253.857.2385
Toll-Free: 1.866.715.BEAD (2323)

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