GUARANTEED 24-HOUR SHIPPING
We understand how important it is for you to get your items quickly, so we make every effort to ship your order within 24-hours and in many cases on the same day that you order it. Due to carrier pick up schedules, orders placed after 11am PT on Saturday, or any time on Sunday, will ship on Monday or the following business day if the Monday falls on a holiday.
Exceptions: We are unable to honor our 24-hour shipping guarantee for any of the following reasons which are beyond our control:
- Incorrect billing or shipping address
- Payment delay or issue
- Delays due to severe weather conditions
- Delays attributed directly to the carrier
FREE ECONOMY SHIPPING IN THE USA ON ORDERS $10 AND OVER!
Artbeads.com is your online source for exceptional beads and jewelry making supplies at low prices. As part of our effort to help you save money, Artbeads.com offers FREE shipping in the U.S. on orders $10 and over*. Simply choose "USA Economy Shipping" at checkout to take advantage of these savings!
*Orders under $10 will be charged a $1.99 shipping fee
$1.99 SHIPPING TO CANADA
We don't want our neighbors to the north to miss out on the savings! Artbeads.com offers $1.99 shipping to Canada with no minimum order. Simply select "Canada $1.99 First Class Mail" at checkout to take advantage of this fantastic offer! Please note that duties, taxes and other import related fees may apply. See below for more details.
GREAT INTERNATIONAL SHIPPING RATES
In addition to our fantastic shipping offers for the United States and Canada, we offer some of the lowest international rates available, including flat rate priority shipping! Please note that duties, taxes and other import related fees may apply. See below for more details.
SHIPPING RATE TABLE
Listed below are your options for shipping methods, estimated delivery times and costs:
| U.S. Shipping Rates |
| Shipping Method |
Estimated
Delivery Time |
Cost |
Notes |
| Economy Mail |
2-8 business days |
FREE ($1.99 for orders under $10) |
USPS does not guarantee delivery times |
| Priority Mail w/ Delivery Conf. |
1-5 business days |
$5.99 |
USPS does not guarantee delivery times. |
| Priority Mail NO Delivery Conf. |
1-5 business days |
$4.99 |
USPS does not guarantee delivery times. |
| Express Mail |
1-3 business days |
$19.99 |
(Sig. Req'd) USPS does not guarantee delivery times. |
| FedEx 3-Day Express Saver |
3 business days |
$13.99 |
(Sig. Req'd) There is NO Saturday or Sunday delivery. |
| FedEx 2-Day |
2 business days |
$16.99 |
(Sig. Req'd) There is NO Saturday or Sunday delivery. |
| FedEx Standard Overnight |
1 business day, typically by 4:30pm |
$29.99 |
(Sig. Req'd) There is NO Saturday or Sunday delivery |
| FedEx Priority Overnight |
1 business day, typically by noon |
$34.99 |
(Sig. Req'd) There is NO Saturday or Sunday delivery |
| Canadian Shipping Rates |
| Shipping Method |
Estimated
Delivery Time |
Cost |
Notes |
| Canada First Class Mail |
1-3 weeks |
$1.99 |
This shipping method is not trackable and delivery times are not guaranteed |
| Canada Priority Mail |
5-14 business days |
$12.99 |
This method is not trackable and delivery times are not guaranteed |
| Canada Intl. Priority FedEx |
2-4 business days |
$24.99 |
(Sig. Req'd) |
| International Shipping Rates |
| Shipping Method |
Estimated
Delivery Time |
Cost |
Notes |
| International Priority Mail |
1-3 weeks (depending on the destination and customs) |
$16.99 |
This shipping method is not trackable. See important msg below. |
| International Priority FedEx |
2-4 business days |
$29.99 |
(Sig. Req'd) Not available for all countries. See Important msg below. |
IMPORTANT – International orders weighing over 5 kilograms (11 pounds) will be charged the actual shipping charges. Customer will be contacted for approval of shipping charges prior to shipment
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Shipping Policies
At Artbeads.com, we make every effort to process (pack and ship) your order within 24-hours, while making sure that your order is both accurate and carefully packaged.
You will be able to choose your shipping method at the time of checkout. All shipping charges are final; in other words, you will never have to pay more for shipping than what you see when checking out.
Please Note: We do not ship C.O.D. For larger orders, we often attach insurance or request delivery confirmations, which is paid for by Artbeads.com.
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Holidays
Artbeads.com is proud to celebrate the following holidays:
Easter
Memorial Day
Independence Day
Thanksgiving
Christmas Day
New Years Day
We will be closed and will not process or ship any orders on those days.
In addition to the Holidays above, the Post Office is closed for these Holidays:
Martin Luther King Jr.'s Birthday
Presidents' Day
Labor Day
Columbus Day
Veteran's Day
While we will be open on these holidays and processing orders, unfortunately, due to all carriers (U.S. Mail, FedEx, etc.) being closed on these days, we will not be able to ship out any orders.
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Transit Times
We are located in Gig Harbor, Washington (USA), which means that some orders mailed to the East Coast, or outside of this country, may not arrive as quickly as orders mailed to destinations that are closer to us. Please note that occasionally, orders may take longer to process than stated due to large order volumes associated with holidays, special promotions, or delays associated with the carrier. International orders pass through customs, which may add additional delays.
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Additional Information
Important: FedEx will not deliver to a P.O. Box.
Changes to delivery addresses: If we are asked to make a change to a delivery address once a shipment left our facility, we will contact the courier to try and have them reroute the shipment. This may result in additional fees that you will be responsible for. Note that changes to delivery addresses are not possible for shipments sent via USPS.
Refusal of Package: If you refuse a package shipped via FedEx you will be responsible for the original delivery charges and be charged the fee to ship the package back to us as well as any duties charged to us.
Deliveries to Hotels
When requesting delivering to a hotel, if the front desk refuses the package for any reason you will be responsible for the original delivery charges as well as any charges required to reship the package.
Delays beyond our control: Delays in delivery due to "Acts of Nature" or mechanical issues will not be reimbursed.
APO/FPO Addresses: Note that only our USA Economy Shipping and USA Priority Mail methods are available for APO/FPO shipments. Neither USA Express Mail or Federal Express are currently available.
Customs Charges/Import Duties: For international orders, any duties, taxes or other import fees assessed by customs will be the responsibility of the recipient.
Signature Waivers: Customers choosing to waive required signatures for Federal Express and express deliveries assume all responsibility for their orders once they leave our facilities.
Special Instruction: Please do not ask us to have the USPS leave packages "on the back porch," etc., as the USPS does not accept special requests.
FedEx Tracking: If you have elected to ship via FedEx and would like to track your order, please go to the FedEx website and enter your tracking number to check the shipping status.
Lost Packages: On rare occasions, due to no fault on our part, a package sent via the USPS may not arrive at its destination. In such an instance, we will reship your order after a reasonable time has elapsed, but will require that you sign and return a letter confirming that your package indeed was never received. This is required so that we can be reimbursed by our insurance company. If we do not receive this signed form back from you, we reserve the right to charge you for the replacement shipment.
Note: Fraudulently reporting that an order was lost or any other scheme intended to obtain money or property under fraudulent pretenses is a federal crime that will be reported to the United States Postal Inspection Service and to your nearest law enforcement agency.
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Contact Us
Any other problems, concerns, or questions can be directed to any of our Customer Service Representatives. They can be reached everyday (except for major holidays) from 7:30AM PT to 5:15PM PT.
Email: support@artbeads.com
Artbeads.com
11901 137th Ave. Ct. KPN
Gig Harbor, Washington 98329
USA
Phone: 253.857.3433
Fax: 253.857.2385
Toll-Free: 1.866.715.BEAD (2323)
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